Frequently Asked Questions
What are my payment options?
We accept credit cards, checks and wire transfers. You can also get on Net 30 terms by filling out and passing a credit application.
Is there a form for sending in sending in samples?
When you decide to send in samples, we will provide you a lab submittal form to include with your samples.
Are there any additional fees?
No. Pricing will include all fees. There is no additional report fee or set up fee or sample disposal fee.
I need my testing done quickly, can you accommodate that?
For many of the test performed we can offer expedited testing for an additional fee. We would need to know in advance when the samples are expected so we can be prepared for analysis.
Are you certified?
We have ISO 9001 certification.
How can I ship samples?
We accept deliveries from all major carriers.
Do you perform onsite testing?
Unfortunately, we cannot perform onsite testing.
I was flagged for drug use, can you perform tests to show that I did not use any illegal substances?
Unfortunately, we cannot perform any Drug of Abuse testing.
Can you test prescription medications for authenticity or purity?
Unfortunately, we cannot analyze pharmaceuticals.
Do you test biological samples?
We cannot test any biological samples or bodily fluids.